Through my years in the Intercultural Management field, I have worked with design, development, strategic planning, co-facilitation, evaluation, and ongoing adjustment of training programs

With a curious and open mind, I have collaborated remotely and on-site with consultants in Intercultural Management around the globe

From 2016 to 2022 I lead the annual 2 day seminar. They took place face-to-face, online and hybrid format. Some of the tasks included designing the programme, supervising logistics, and contacting speakers.

The topic for each year were different, however the focus was the same: transform learning into a competitive advantage.

Time and location in global organisations can be the largest barriers to upskilling busy professionals. Learning in a digital environment is immediate and content demands are high.

What do learners want? When I answer that question, I do not use generalisations. I use data to understand better people and their learning needs. I have developed blended learning initiatives combining online tools and virtual led sessions to increase engagement and convey meaningful insights.

INVEA DF

Mexico

The Spanish cat

Australia

Centro Universitario Cultural

Mexico

At first, I thought that becoming a language teacher was just about transferring linguistic skills, but I came to realise it’s also wanting to help people. During my teacher years, I developed and enhanced skills in communication, listening, collaboration, adaptability, patience, and empathy. If I wanted to have great groups, I had to focus also on the individuals.

These skills were of great support while working as a public servant in the government of Mexico City. Where I met, discussed, and supported different levels of people (business owners, directors, managers, colleagues, government officials, educational challenge individuals, peers).

Bachelor of Modern Language and Literature

Master’s Degree in Intercultural Studies in Communication and Administration

Identity and cultural difference theories

Discourse analysis

Thesis title:

"Learning Styles as a Tool to Effectively Support Learning in Multinational Organisations"

Why give our time for free?

I do it because every time I volunteer, I take a wealth of learning and experiences that have affected and effected in the way I perceive our surroundings.

English Teacher in California, USA, Palestine, and Sri Lanka

Spanish Teacher in Texas, USA

Creative Mornings

is a gathering for curious minds, an inspiring space for open dialogue. It is a global platform where we can explore the different faces of creativity.

Itzel delivers top quality learning programmes, both online and onsite, with a contagious enthusiasm. Intuitively, she knows what participants need and can assess the style of the trainer and tailor the programme and its methods to it. She has extensive knowledge of the impact of culture and knows how to apply this knowledge in daily life.

What truly sets Itzel apart is their innate ability to effortlessly communicate and engage with a diverse range of individuals. Whether it's clients from different cultural backgrounds, colleagues with varying perspectives, or customers with unique needs, Itzel consistently demonstrates an uncanny ability to establish rapport and build lasting relationships. It is rare to find someone who can adapt so seamlessly to various situations and personalities.

Leading our volunteer groups requires patience for training (to show people who are new to flowers how to identify, sort and care for them), confidence with logistical coordination and task delegation, and great interpersonal skills to make sure that everyone has a good time. Itzel balances all of these responsibilities with aplomb, creating a productive space where everyone feels welcome. And she is an eager learner which makes her a great teacher.